Monday, December 5, 2011

Technology Would Be Hilarious ...

... if it weren't so bleeping frustrating. Here's a note I tried to send to the entire d5R readership late this afternoon, following the discovery of one site problem after another. Unfortunately the note didn't go out. That part of the site was broken too. Here's to Tuesday.

Tuesday update: Today's issue features yesterday's content because yesterday's issue didn't go out. And then today's issue went out twice.

Dear d5R Community:

You may have noticed a conspicuous absence in your email this morning. My apologies. Today’s d5R didn’t go out, and in fact the site was down for most of the working day. Our web-hosting company switched to a faster server -- and “something broke” in the process, as the tech people say.

Thankfully, after hours of research and testing, the problem has been fixed, and the site is up and running with the latest stories. Tomorrow’s d5R will re-feature these stories to give you time to read and respond, in the event that you don’t make it over today.

Two more quick notes:

The site outage delayed the start of voting on the November Snapshots contest (“Our Favorite Clients”). Voting is now open and will remain so through next Monday. Click here to go directly to the voting booth and here to review all the entries. Thanks again to GuildQuality for sponsoring the contest and providing an iPad 2 for the winner.

And … a collective thanks to all of you who have upgraded to d5R Premium under the new price structure announced November 18. Woefully, there was a glitch in that system as well, and I hear that many of you did not receive your receipt or an automatic email explaining how to take advantage of your awesome Premium benefits. If that’s the case with you, please shoot me a note. I’ll send you those two items asap.

Thank you for your patience, and fingers crossed that we all have a much better rest of the week!

Leah Thayer


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